Website Audits that remove friction and unlock growth
Understand What’s Holding Your Website Back and Fix It.
Trusted by top E-commerce brands:




As a marketing manager, you know your website should be your hardest-working asset, but hidden friction points can cost you conversions, frustrate users, and hold back growth.
My tailored UX and Conversion Rate Optimisation (CRO) website audits help you pinpoint exactly where your site underperforms, why users drop off, and how to fix it with practical, data-backed recommendations you can implement right away.
Why my website audits work
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Behavioural Driven Insights
I use tools like Google Analytics, Hotjar, and user testing to uncover how real customers interact with your site and where they struggle.
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Actionable Findings
No fluff – just clear, prioritised recommendations to remove friction points and turn more visitors into customers.
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Bespoke To Your Goals
Every audit is tailored to your business, audience, and conversion goals – ensuring the insights are relevant and the improvements make real impact.
What You Get

A detailed audit report showing where your website is losing conversions

Heatmaps and session recordings highlighting user behaviour

A prioritised list of friction points and usability issues

Practical, easy-to-implement CRO recommendations

A follow-up session to walk through your results and next steps

Affordable costs, starting from as little as £3,500
No fluff. No generic advice. Just clear, actionable insights that make you more money.
Results You Can Measure
My approach ensures every recommendation is backed by data and real user behaviour, so you can be confident you’re investing in changes that deliver measurable improvements.
Top-Tier Agency Support
“It’s been a pleasure working with Phil and having him on the team, his support and guidance have been greatly appreciated, bridging any gaps and optimising the process to deliver top-tier service to our clients. His professionalism, attitude and approach to how he works and conducts himself is excellent – I would highly recommend using his services.”
Ed Kemp – UX Director
Full Clarity
Completely transformed our approach
“Phil delivered valuable insights through user testing that gave us a deeper understanding of our website, its users and where points of friction exist. By grounding our decisions in real user feedback & data, Phil has positioned us to make impactful changes for our website we’re genuinely excited to implement.”
Adam Rush – Marketing Manager

Let’s Make Your Website Work Harder
Ready to reduce friction, boost conversions, and deliver a better experience for your customers? Book your website audit today and take the first step toward a smoother, more effective website.